Data and operations teams

Data and ops teams usually need to catch messages, extract structured data, and move events into downstream systems for ticketing, enrichment, or reporting.

Start here:

• Webhooks
• Forwarding
• Routing rules
• AI transformers

Then add:

• Monitoring when these flows become operationally important
• Environments to keep staging and production isolated
• Guest portals when external users need a controlled interface

If you want broader product docs, continue with Features or Guides.